Monthly Archives: July 2015

When Our Customers Bring Their Friends

W. Edwards Deming once said, “Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.” How true it is. While we don’t hear of them often, we all know of those companies that have put effort into treating their […]

Long Term Relationships

As I go about my days buying, selling, and living just like many of you, I am regularly reminded of the value of long term relationships with the companies I do business with. Trusting I will be treated with respect and honesty in the long term means a lot when […]